Challenges

• Limited customization of dashboards for different user roles
• Difficulty in consolidating data from multiple modules into one view
• Lack of real-time insights for decision-making
• Poor visualization of KPIs and SLA metrics
• Manual effort in generating reports and analytics
• Limited drill-down capabilities for detailed analysis

Overview

The Dashboards & BI module in iWaaTech provides real-time visibility and actionable insights into facility operations, maintenance performance, and SLA compliance. It enables organizations to make data-driven decisions through customizable dashboards and advanced analytics.

Service Highlights

• User-customizable dashboard designer.
• Real-time visualization of KPIs and operational metrics.
• Work Order Analysis (Ageing, Status, Criticality).
• Issue Category Breakdown (Electrical, HVAC, Mechanical, Cleaning, etc.).
• Technician KPI Analysis.
• Vendor SLA Performance Monitoring.
• Interactive charts and trend analysis for predictive insights.
• Exportable reports for compliance and audits.

Business Benefits

• Improves decision-making with real-time data.
• Enhances transparency and accountability.
• Simplifies SLA monitoring and performance tracking.
• Reduces manual reporting effort.
• Supports predictive maintenance and operational optimization.